What are the steps to open a shop to receive customers

the same store, customer reception skills are different, the transaction will eventually reach a natural difference. So, if you want to do a good job in business, store products sell fire, but also need to pay attention to the reception of customers. In fact, sales need to interact. In the exchange of interaction, the customer’s reception is conducive to facilitate the transaction. Reception customers are generally divided into the following three steps.

1. to explore the real needs of customers

why should I pay for it?

– even if you’re facing a customer who doesn’t explicitly ask the question, he’s hiding it. The so-called sales, is to give customers a reason to buy. The more the reason, the greater the likelihood of turnover.

Archimedes said, give him a fulcrum, he can pry the whole earth. Give customers a reason, he can "buy" the whole earth.

to communicate with customers, to find ways to guide customers to tell their real needs. For example, take the question way to communicate with customers, understand the relevant background of the customer and purchase motivation, such as age, preferences and with the purchase of the application, and then according to the information to make appropriate recommendations.

owner recommended goods to customers, we must stand in the customer’s point of view to solve problems for customers, sincerely. Only in this way can we win the trust of our customers and enhance their relationship. If in order to reduce inventory pressure, try to put the slow-moving or poor quality of the goods to the customer, then this kind of thinking for themselves would make customers very offensive, not only conducive to the success of the transaction, but also may completely lose the customer.

in addition, the language of communication must be approachable, lively and interesting, not boring dull. For example, in the introduction of goods, such as the size, weight and some basic information, do not simply tell customers some numbers, such as commodity 20 cm long, weight of 50 grams, etc.. These boring figures, it is difficult for people to produce fast, good perceptual knowledge, it is difficult for customers to determine the specific length and weight of goods. In this way, customers are likely to lose interest in goods.

is better to use some of the things people are generally familiar with, to compare the goods, so that customers have a more image understanding and understanding. For example, for customers to introduce the latest intelligent mobile phone, mobile phone do not say about 150 grams, can be said that the mobile phone is about 3 egg so heavy, so you can let the customer’s image perception of mobile phone weight.

2. confirm whether customers agree with

recommended goods, to cross the

the same store, customer reception skills are different, the transaction will eventually reach a natural difference. So, if you want to do a good job in business, store products sell fire, but also need to pay attention to the reception of customers. In fact, sales need to interact. In the exchange of interaction, the customer’s reception is conducive to facilitate the transaction. Reception customers are generally divided into the following three steps.

1. to explore the real needs of customers

why should I pay for it?

– even if you’re facing a customer who doesn’t explicitly ask the question, he’s hiding it. The so-called sales, is to give customers a reason to buy. The more the reason, the greater the likelihood of turnover.

Archimedes said, give him a fulcrum, he can pry the whole earth. Give customers a reason, he can "buy" the whole earth.

to communicate with customers, to find ways to guide customers to tell their real needs. For example, take the question way to communicate with customers, understand the relevant background of the customer and purchase motivation, such as age, preferences and with the purchase of the application, and then according to the information to make appropriate recommendations.

owner recommended goods to customers, we must stand in the customer’s point of view to solve problems for customers, sincerely. Only in this way can we win the trust of our customers and enhance their relationship. If in order to reduce inventory pressure, try to put the slow-moving or poor quality of the goods to the customer, then this kind of thinking for themselves would make customers very offensive, not only conducive to the success of the transaction, but also may completely lose the customer.

in addition, the language of communication must be approachable, lively and interesting, not boring dull. For example, in the introduction of goods, such as the size, weight and some basic information, do not simply tell customers some numbers, such as commodity 20 cm long, weight of 50 grams, etc.. These boring figures, it is difficult for people to produce fast, good perceptual knowledge, it is difficult for customers to determine the specific length and weight of goods. In this way, customers are likely to lose interest in goods.

is better to use some of the things people are generally familiar with, to compare the goods, so that customers have a more image understanding and understanding. For example, for customers to introduce the latest intelligent mobile phone, mobile phone do not say about 150 grams, can be said that the mobile phone is about 3 egg so heavy, so you can let the customer’s image perception of mobile phone weight.

2. confirm whether customers agree with

recommended goods, to cross the

Leave a Reply

Your email address will not be published. Required fields are marked *