Baby store shopping guide to accept those training

we go to the store to buy the product, there will be general shopping guide for our services, choose to suit their own products. The guide role of Yunying shop is very large, so their quality should keep pace with the market demand. Baby store shopping guide need to accept the training? Let me have a look.


1, knowledge: store shopping guide, must grasp the product knowledge, competitive product knowledge, manufacturers, nursing knowledge, parenting and other basic knowledge.

2,   mentality: a person in the activities, there are more than 85% is decided by their own state of mind, so the attitude is everything, no matter where the words are not excessive, so a good store purchasing guide must have a good attitude. Only by establishing a correct, positive work, a person’s attitude will be successful. Mentality includes: integrity, honesty, fair trading, attention, care, care for each customer’s attitude, the pursuit of excellence in performance, personal self respect, etc..

3:   skills are skills play an important role. This technique is mainly reflected in: say "can point", "understanding that will listen to the voice of the customer, to grasp customer needs, will see that" observation of customer needs in detail, accurately grasp the transaction time "will do that" the ability to handle customer objections, clever, will want to encourage customers to buy "" customers are thinking, anxious customers".

4, habits: habits form character, character determines destiny. As a shopping guide staff, should develop good work habits, do their own work, regular summary, continuous improvement, to maintain a good service state.


 

related recommendations

we go to the store to buy the product, there will be general shopping guide for our services, choose to suit their own products. The guide role of Yunying shop is very large, so their quality should keep pace with the market demand. Baby store shopping guide need to accept the training? Let me have a look.


1, knowledge: store shopping guide, must grasp the product knowledge, competitive product knowledge, manufacturers, nursing knowledge, parenting and other basic knowledge.

2,   mentality: a person in the activities, there are more than 85% is decided by their own state of mind, so the attitude is everything, no matter where the words are not excessive, so a good store purchasing guide must have a good attitude. Only by establishing a correct, positive work, a person’s attitude will be successful. Mentality includes: integrity, honesty, fair trading, attention, care, care for each customer’s attitude, the pursuit of excellence in performance, personal self respect, etc..

3:   skills are skills play an important role. This technique is mainly reflected in: say "can point", "understanding that will listen to the voice of the customer, to grasp customer needs, will see that" observation of customer needs in detail, accurately grasp the transaction time "will do that" the ability to handle customer objections, clever, will want to encourage customers to buy "" customers are thinking, anxious customers".

4, habits: habits form character, character determines destiny. As a shopping guide staff, should develop good work habits, do their own work, regular summary, continuous improvement, to maintain a good service state.


 

related recommendations

Leave a Reply

Your email address will not be published. Required fields are marked *