The shop clerk can also become a gilded signboard

said the shop signs, many people may think of is what is then the billboards, the manager just, however, it can also become a shop clerk a gilded signboard. There was a time when a loaf of bread from my store was very profitable, so I said to the clerk, "if a customer comes to buy a loaf of bread, be sure to recommend it." The clerk will listen to my manager. But one day, a clerk in the recommendation is too warm, was the customer’s resentment and questioned: "is not to sell this bread you have a commission ah?" Then the customer left angrily.

from then on, I seriously reflect on, pay more attention to improve their own quality and staff training management. Every week, I will shop for at least half an hour of training, to guide them in time to seize the opportunity to sell, and in the service methods and techniques of innovation and breakthroughs.

in a sense, the clerk is also a sign on behalf of the store and the operator’s reputation and literacy. This sign is first reflected in the warm service. After repeated training, when customers enter, clerk will warm and not objects to say hello, give the customer a good first impression. When customers buy, the clerk will observe the actual needs of customers, and then decide how to recommend or guide. For example, customers to buy pasta, the clerk will timely explain how to distinguish between true and false vermicelli. This can prove that the goods are genuine, but also to help customers make the right choice, to win their trust.

In fact, most of the time for the

shop shop sales plays a very important role, after all, under the premise of ensuring the quality of the goods, excellent clerk brought more customers to win the good reputation, word of mouth, operating income increased naturally. The same is the clerk, comprehensive literacy and marketing methods are different, the results of the transaction is also different. So, as a store of long, to train their staff, let the staff become the store a gilded signboard.

said the shop signs, many people may think of is what is then the billboards, the manager just, however, it can also become a shop clerk a gilded signboard. There was a time when a loaf of bread from my store was very profitable, so I said to the clerk, "if a customer comes to buy a loaf of bread, be sure to recommend it." The clerk will listen to my manager. But one day, a clerk in the recommendation is too warm, was the customer’s resentment and questioned: "is not to sell this bread you have a commission ah?" Then the customer left angrily.

from then on, I seriously reflect on, pay more attention to improve their own quality and staff training management. Every week, I will shop for at least half an hour of training, to guide them in time to seize the opportunity to sell, and in the service methods and techniques of innovation and breakthroughs.

in a sense, the clerk is also a sign on behalf of the store and the operator’s reputation and literacy. This sign is first reflected in the warm service. After repeated training, when customers enter, clerk will warm and not objects to say hello, give the customer a good first impression. When customers buy, the clerk will observe the actual needs of customers, and then decide how to recommend or guide. For example, customers to buy pasta, the clerk will timely explain how to distinguish between true and false vermicelli. This can prove that the goods are genuine, but also to help customers make the right choice, to win their trust.

In fact, most of the time for the

shop shop sales plays a very important role, after all, under the premise of ensuring the quality of the goods, excellent clerk brought more customers to win the good reputation, word of mouth, operating income increased naturally. The same is the clerk, comprehensive literacy and marketing methods are different, the results of the transaction is also different. So, as a store of long, to train their staff, let the staff become the store a gilded signboard.

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