Opsigenes technology won the 5 million A round of financing of DG capital lead investor

Sina

technology news December 30th afternoon news, 4 new products on the market and customer service opsigenes A round of Financing Conference held in Beijing, announced the acquisition of wisdom science and technology led by the IDG capital investment, it real fund, CRE capital, Fang Sheng equity investment of 5 million dollars with the A round of financing, also issued 4 new teeth customer service and intelligence service system.

technology is based on the customer service field of wisdom, with the intention to open up inside and outside the enterprise, create a customer service around the ecological system, and the integration of upstream and downstream resources, to customer service functions into the incision, promote enterprise users by service type steering operation. At present, a collection of "robot + artificial single service + + call center full-featured customer service system, more open API port has been taken to build a unified customer service opsigenes customer service platform is the first step.

According to the

observation of IDG capital on business services market: SaaS service mode is usually in the way the mobile Internet service and related enterprise faster and simpler connected together, and this is connected with the opportunity to grow as a platform for enterprises. For the enterprise service market, the platform is nothing more than two kinds of internal and external: one is for enterprise internal coordination; the other is the enterprise and external synergy. Platform based SaaS service is currently the capital side to chase a new outlet, and customer service is the only one can connect customers and enterprise tools and platforms, the future will be a lot of business opportunities.

it is understood that since the 3 teeth technology product line, nearly 200 days to obtain 10000+ business users. In addition, in terms of traffic flow using the product, the average weekly customer teeth growth of 15%, compared to six months ago, traffic jumped 40 times. Niu Kuiguang said, wisdom science and technology high growth and strong executive ability is an important factor in determining the current round of investment.

Sina

technology news December 30th afternoon news, 4 new products on the market and customer service opsigenes A round of Financing Conference held in Beijing, announced the acquisition of wisdom science and technology led by the IDG capital investment, it real fund, CRE capital, Fang Sheng equity investment of 5 million dollars with the A round of financing, also issued 4 new teeth customer service and intelligence service system.

technology is based on the customer service field of wisdom, with the intention to open up inside and outside the enterprise, create a customer service around the ecological system, and the integration of upstream and downstream resources, to customer service functions into the incision, promote enterprise users by service type steering operation. At present, a collection of "robot + artificial single service + + call center full-featured customer service system, more open API port has been taken to build a unified customer service opsigenes customer service platform is the first step.

According to the

observation of IDG capital on business services market: SaaS service mode is usually in the way the mobile Internet service and related enterprise faster and simpler connected together, and this is connected with the opportunity to grow as a platform for enterprises. For the enterprise service market, the platform is nothing more than two kinds of internal and external: one is for enterprise internal coordination; the other is the enterprise and external synergy. Platform based SaaS service is currently the capital side to chase a new outlet, and customer service is the only one can connect customers and enterprise tools and platforms, the future will be a lot of business opportunities.

it is understood that since the 3 teeth technology product line, nearly 200 days to obtain 10000+ business users. In addition, in terms of traffic flow using the product, the average weekly customer teeth growth of 15%, compared to six months ago, traffic jumped 40 times. Niu Kuiguang said, wisdom science and technology high growth and strong executive ability is an important factor in determining the current round of investment.

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